Delivery and Shipping Policy for howtobakeit.co.za
Effective Date: 24/10/2024
Thank you for choosing howtobakeit.co.za for your dessert and chocolate cravings. We are committed to providing you with a smooth and efficient delivery experience. Please read our Delivery and Shipping Policy carefully.
1. Delivery Areas
We offer delivery nationwide on all items besides desserts, ice creams and cakes.
2. Shipping Rates
- Flat Rate Delivery: We charge a flat delivery fee of R120 for all orders (Provided we offer delivery for that product) besides the viral kunafa pistachio chocolate bar. Shipping cost for chocolate bars will be calculated at checkout as these require extra love and care during delivery, plus using express shipping.
3. Order Processing Time
Orders are typically processed within 7 business days after payment confirmation. You will receive a confirmation email once your order has been processed and is ready for delivery.
4. Delivery Timeframes
- Standard delivery times within Gauteng are typically within[7 business days] from the date of order processing.
- Please note that delivery times may vary based on your location and external factors such as traffic or weather conditions.
5. Delivery Method
We use reliable third-party courier services to ensure your order arrives safely and on time. You will receive tracking information via email once your order has been dispatched.
6. Order Tracking
Once your order has been shipped, you will receive an email with tracking information so you can monitor the status of your delivery.
7. Delivery Issues
If you experience any issues with your delivery, such as delays or missing items, please contact us at info@howtobakeit.co.za within 24 hours of the expected delivery date. We will do our best to resolve the issue promptly.
8. Contact Us
If you have any questions or concerns regarding our Delivery and Shipping Policy, please reach out to us at:
Email: info@howtobakeit.co.za
Website: howtobakeit.co.za